Home care in Suffolk
Trusted care at home across Sudbury and beyond.
Kind, professional help at home
Worried about your loved one living without the support they need? Forest Homecare is here to help. Our compassionate team provides trusted home care in Suffolk, supporting families across Sudbury, Long Melford, Glemsford, Lavenham, Acton, Great Cornard, and the surrounding villages.
We tailor our support to your loved one’s needs, preferences, and goals, helping them feel safe and supported at all times. Whether they need help running errands, personal care, specialist Alzheimer’s support or other more complex care, we’re the team for you.
Discover our Suffolk home care services
Forest Homecare provides flexible home care in Suffolk, helping people stay safe and independent in their own homes. Our experienced team offers a broad range of domiciliary care in Suffolk - from day-to-day personal support and companionship visits to specialist services such as dementia care in Suffolk, help for those with learning disabilities and tailored mental health support (including drug & alcohol related needs). We also assist people with mobility issues and can provide more advanced complex care at home where required. Alongside personal care, we deliver practical home help services including shopping, laundry, outings and household tasks, plus optional extras like dog walking. Whatever the need, Forest Homecare goes the extra mile to deliver trusted, personalised Suffolk home care that fits around each individual’s life.
Discover our Suffolk home care services
Forest Homecare provides flexible home care in Suffolk, helping people stay safe and independent in their own homes. Whatever the need, Forest Homecare goes the extra mile to deliver trusted, personalised Suffolk home care that fits around each individual’s life.
Our care workers provide respectful help with personal care, ensuring your loved one feels safe and comfortable.
Our care workers offer companionship that lifts spirits, whether it’s a cup of tea, a shared hobby, or a quiet moment together.
Managing medication can be stressful. We’re here to help with gentle reminders and practical support.
From grocery runs to picking up prescriptions, our care workers offer friendly support.
A tidy home supports well-being. We assist with everyday cleaning to help your loved one feel comfortable.
Meet our local Suffolk care team
Keeley Morrison
Branch Manager – Suffolk
Keeley joined Forest Homecare in 2010 as a part-time care assistant and worked her way up to Branch Manager of our Suffolk team in 2023. With a background in retail and hospitality, she brings a fresh perspective to home care management. Keeley is passionate about delivering high-quality support, with a strong focus on rota planning, staff development and creative problem-solving. She’s proud to lead a team that goes above and beyond for people across Sudbury, Long Melford and the surrounding area.
Joseph Macony Acquah
Senior Health Care Assistant
Empathetic Senior Care Assistant with 5 years of success in providing ongoing physical and emotional support to dividuals suffering from various illness, diseases, and mental health disorders. Highly adept at assessing, observing, and speaking to patients to record symptoms and medical histories to develop effective treatment plans. Proficient at monitoring side effects from administered medication to prevent allergic reactions. Passionate about training staff and collaborating with multi-disciplinary personnel to enhance patient care.
Emma Liversage
Admin Assistant
Emma is a proactive and organised administrative assistant with two years of experience supporting the Sudbury office. She started her journey with Forest Homecare 12 years ago as a part-time care assistant and progressed to become a senior carer and compliance officer.
Mandy Ellis
Care Compliance Officer
Mandy began her career as a carer for social services when her children were young. She later became a Special Needs Teacher for 24 years, earning a BA Honors degree. She learned to adapt, think creatively, and accept the unusual as usual. In September 2024, she joined Forest Homecare as a Review Officer, moving into her current compliance role in October 2025. Her position allows her to stay connected with service users while ensuring the delivery of exceptional, person-centred care.
Dawn Moss
Sudbury Review Officer
Dawn joined Forest Homecare in September 2009, starting as a care assistant. She progressed to senior care assistant, care coordinator, and is now the Review Officer. She is dedicated to person-centred care and building meaningful relationships with service users and their families. In my role I ensure care plans are updated and that service users are receiving the care and support they need by communicating with our carers, social workers, doctors, hospital etc.
Trusted support in your area
Local services and charities are here to lend a hand, supporting you and your loved one with care and kindness.
NHS services
Local NHS services may offer health care, transport, and community support.
NHS Suffolk and North East Essex ICB
NHS Suffolk and North East Essex ICB
Non-emergency patient transport services
Sudbury Community Health Centre
Departments and Services
East Suffolk & North Essex NHS Foundation Trust
Community Services in Suffolk
Council support
The Suffolk Council provides care, advice, and local resources.
Suffolk County Council
Contact Adult Social Care (Customer First)
Suffolk InfoLink
Community Directory
Sudbury Town Council
Charities
Free, independent, impartial advice
Sudbury and South Suffolk Citizens Advice
The Befriending Scheme
What’s On?
The Christopher Centre
Private Providers
Contact Adult Social Care
Physiotherapists/ Occupational therapists
Contact Leading Lives
The Sudbury Community Hub
GoStart
Community Transport in Sudbury, Suffolk
Adults & Older Adults
Active Suffolk
Urgent help
Urgent mental health helpline
Norfolk and Suffolk NHS Foundation Trust
Help Directory
Suffolk Mind
Contact Adult Social Care
Out of Hours Adult Social Care
Out of Hours GP support – 111 or 999
Hear from our service users
JR stated that the carer is very nice and is helpful. JR stated that she is happy with the support that Forest Homecare provides and is thankful for the support.
During a home visit for a care and support plan review, JS and his wife PS – his main carer – stated that they think the carers from Forest Homecare and lovely. JS explained that they are always helpful, get everything done, and always ask whether they can do anything else at the end of the visit. JS finds the carers friendly and has stated that he feels as though he can always have a chat and a laugh with them. JS and PS are very appreciative of the support offered to them by Forest Homecare.
Telephone call received from Social Worker to advice she had been out to see FG and family were also there and they praised FHC very highly and especially Joseph.
Family wanted to thank me for going out to see her yesterday and making her feel better. She also praised the carers naming, Vikki and Nyasha as being amazing, she said BS was really happy with them and BS felt really comfortable with them. Family said she really appreciated the care and support.
JE wanted me to know that when she met Dawn and Mandy for her care assessment, they were absolutely brilliant and so professional. JE said she felt at ease after they had visited.
Everyday connections and activities
From day centres to local events and support groups, there are many ways to stay connected, feel included, and be part of your local community.
Friendly groups
- Sporting Memories Club – King Fisher Leisure Centre (Wednesdays 14:00-16:00)
- Grow Your Community Sudbury – Belle Vue Park, Belle Vue Rd, Sudbury (Thursday 09:30-12:00)
- C’art- Cake and Art – The Christopher Centre (Thursday 10:00-12:00)
- DECAFE Dementia and Friends – Sudbury Arts Centre (Thursday 10:00-12:30)
- Sudbury Rock Choir – The Quay Theatre office@rockchoir.com
Easy-to-join activities
- Open Space Wellbeing Drop In – Sudbury Library (Thursday) 14:15-16:00
- DE Dementia Café – Sudbury Arts Centre (Monday 11:00-13:00)
- Kingfisher Leisure Centre – Accessible pool, facilities and volunteer support for swimming lessons (Mondays, 11:00-12:00)
Wool spinning demonstrations at Lavenham Guildhall – (Thursdays 10am-1pm)
Walk for Wellness Melford Hall – (Thursdays 10am-11am) – If mobility vehicle is needed call 01787 379228
Discover Medieval Lavenham – Guided Walks – (Fridays 2pm – 3:30pm)
Sudbury Farmers Market – Market Hill Sudbury Suffolk (Last Friday of every month 9:30pm-2pm)
Pilates – Acton Village Hall, High Street, Sudbury, Suffolk, United Kingdom (Wednesdays 4pm) – Tel: 07531 786443
Move it or loose it with Amanda – Long Melford Village Hall (Tuesday 11:30am-12:30pm) / Glemsford Village hall (Wednesdays 11am-12 noon)
Attractions everyone can enjoy
- Belle Vue Park, Sudbury
- Sudbury Meadow Walk
- Flatford Bridge Cottage – (Constable Country), near Sudbury
- Africa Alive! – Near Sudbury (Kessingland)
For our staff in Sudbury
Forest Homecare is very proud of the town we are based in and would like to show our support for local businesses by sharing this offer with our staff for any purchase made with Imarri.
Proof of employment such as a lanyard, ID badge, uniform etc. is required.
Location: 2a Market Hill, Sudbury Suffolk CO10 2EA
*Excludes any sale items and not in conjunction with any other promotions or offers.
Common Suffolk home care questions
What is the difference between home care and a care home in Suffolk?
A care home is a residential facility where your loved one would live full-time alongside other residents. Home care is different. A care worker visits your loved one at home, providing support while they stay in the place they know.
Do you provide Alzheimer's and dementia care at home in Suffolk?
We do. Rather than moving your loved one into a care facility, we bring specialist Alzheimer’s and dementia support to them.
Can you provide elderly care at home in Sudbury and across Suffolk?
From Sudbury town centre to the quieter villages around the Stour Valley, we support older people across Suffolk to live comfortably and confidently at home, on their own terms.
What is respite care, and do you offer it at home in Suffolk?
Respite care gives family carers a well-earned break, knowing their loved one is in safe hands. We provide home-based respite care options across Suffolk, so that your loved one doesn’t have to stay in a respite care home, and they can feel comfortable.
Do you offer personal care at home in Suffolk?
Yes, from help with washing and dressing to grooming and personal hygiene. Our Suffolk care workers approach every visit with patience and respect, making sure your loved one feels comfortable and cared for.
Can Suffolk County Council fund my home care?
Suffolk County Council offers needs assessments that determine eligibility for funded care. We’re experienced in working alongside the council and are happy to help you understand your options before you commit to anything.
How quickly can care start in Sudbury or Suffolk?
We aim to carry out a care needs assessment within 24 hours of your first call. From there, we work with you to get the right support in place without unnecessary delay.
Where is your office located?
You can find us at:
Unit 22, South Suffolk Business Centre, Alexandra Road, Sudbury, CO10 2ZX.
Which areas of Suffolk do you support? Which villages and postcodes?
We proudly support families in Sudbury, Acton, Waldingfield, Long Melford, Cornard, Glemsford, and Lavenham. We also support nearby rural communities.
Key postcodes include CO10, CO11 and IP29. Give us a call if you’re unsure, we’ll tell you straight away.
How can I contact the Suffolk team?
You can reach our friendly team by calling us on 01787 370560 or emailing us at manager.suffolk@foresthomecare.co.uk. We’re here to listen, answer your questions, and help you find the right support for your loved one.
Do you attend any local events?
Yes, we take part in the Dementia Market Place at Trinity Park in Ipswich (held every June). Our office manager, Keeley, is proud to volunteer and connect with the local community at this event.
Here for Suffolk families with genuine care
At Forest Homecare, our local community means everything. We proudly support Suffolk families with personalised, compassionate care, so your loved one can feel safe, comfortable, and truly at ease.
Even in rural areas, our team is happy to travel and provide the support you need. If you have questions or want to enquire about care options, we’re here and ready to help.
Here for Suffolk families with genuine care
At Forest Homecare, our local community means everything. We proudly support Suffolk families with personalised, compassionate care, so your loved one can feel safe, comfortable, and truly at ease.
Even in rural areas, our team is happy to travel and provide the support you need. If you have questions or want to enquire about care options, we’re here and ready to help.
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Suffolk
Unit 22, South Suffolk Business
Centre, Alexandra Road, Sudbury,
CO10 2ZX