Home care in Suffolk
Trusted care at home across Sudbury and beyond.
within 24 hours
Kind, professional help at home
Worried about your loved one living without the support they need? Forest Homecare is here to help. Our compassionate team provides trusted home care in Suffolk, supporting families across Sudbury, Long Melford, Glemsford, Lavenham, Acton, Great Cornard, and the surrounding villages.
We tailor our support to your loved one’s needs, preferences, and goals, helping them feel safe and supported at all times. Whether they need help running errands, personal care, specialist Alzheimer’s support or other more complex care, we’re the team for you.
Discover our Suffolk home care services
Forest Homecare provides flexible home care in Suffolk, helping people stay safe and independent in their own homes. Whatever the need, Forest Homecare goes the extra mile to deliver trusted, personalised Suffolk home care that fits around each individual’s life.
Our care workers provide respectful help with personal care, ensuring your loved one feels safe and comfortable.
A tidy home supports well-being. We assist with everyday cleaning to help your loved one feel comfortable.
Managing medication can be stressful. We’re here to help with gentle reminders and practical support.
From grocery runs to picking up prescriptions, our care workers offer friendly support.
Our care workers offer companionship that lifts spirits, whether it’s a cup of tea, a shared hobby, or a quiet moment together.
We provide gentle, consistent support that helps your loved one feel safe, settled, and cared for at home.
Compassionate care for those nearing the end of life, supporting comfort and dignity at home.
Our experienced team provides flexible, person-centred support that adapts as needs change.
We provide trusted, tailored support for adults with learning disabilities, focusing on independence and confidence.
For those with more specialist needs, we provide experienced, hands-on complex care services at home.
Home care in Sudbury and across Suffolk
Suffolk is a county that feels like home, with its quiet market towns, wide skies, and villages where neighbours still know each other by name. It's the kind of place people put down roots and want to stay.
Forest Homecare has been supporting families across Suffolk for decades. Based in Sudbury, we care for people across Long Melford, Glemsford, Lavenham, Great Cornard, and the surrounding communities, bringing trusted care to people's doors.
Meet our local Suffolk care team
If you’re looking for a little extra support, you’re not alone. There are many local organisations ready to offer helpful resources, advice, and a listening ear.
Keeley Morrison
Branch Manager – Suffolk
Keeley joined Forest Homecare in 2010 as a part-time care assistant and worked her way up to Branch Manager of our Suffolk team in 2023. With a background in retail and hospitality, she brings a fresh perspective to home care management. Keeley is passionate about delivering high-quality support, with a strong focus on rota planning, staff development and creative problem-solving. She’s proud to lead a team that goes above and beyond for people across Sudbury, Long Melford and the surrounding area.
Mandy Ellis
Care Compliance Officer
Mandy began her career as a carer for social services when her children were young. She later became a Special Needs Teacher for 24 years, earning a BA Honors degree. She learned to adapt, think creatively, and accept the unusual as usual. In September 2024, she joined Forest Homecare as a Review Officer, moving into her current compliance role in October 2025. Her position allows her to stay connected with service users while ensuring the delivery of exceptional, person-centred care.
Dawn Moss
Sudbury Review Officer
Dawn joined Forest Homecare in September 2009, starting as a care assistant. She progressed to senior care assistant, care coordinator, and is now the Review Officer. She is dedicated to person-centred care and building meaningful relationships with service users and their families. In my role, I ensure care plans are updated and that service users are receiving the care and support they need by communicating with our carers, social workers, doctors, hospitals etc.
Emma Liversage
Admin Assistant
Emma is a proactive and organised administrative assistant with two years of experience supporting the Sudbury office. She started her journey with Forest Homecare 12 years ago as a part-time care assistant and progressed to become a senior carer and compliance officer.
Joseph Macony Acquah
Senior Health Care Assistant
Empathetic Senior Care Assistant with 5 years of success in providing ongoing physical and emotional support to individuals suffering from various illnesses, diseases, and mental health disorders. Highly adept at assessing, observing, and speaking to patients to record symptoms and medical histories to develop effective treatment plans. Proficient at monitoring side effects from administered medication to prevent allergic reactions. Passionate about training staff and collaborating with multi-disciplinary personnel to enhance patient care.
Hear from our service users
JR stated that the carer is very nice and is helpful. JR stated that she is happy with the support that Forest Homecare provides and is thankful for the support.
During a home visit for a care and support plan review, JS and his wife PS – his main carer – stated that they think the carers from Forest Homecare and lovely. JS explained that they are always helpful, get everything done, and always ask whether they can do anything else at the end of the visit. JS finds the carers friendly and has stated that he feels as though he can always have a chat and a laugh with them. JS and PS are very appreciative of the support offered to them by Forest Homecare.
Telephone call received from Social Worker to advice she had been out to see FG and family were also there and they praised FHC very highly and especially Joseph.
Family wanted to thank me for going out to see her yesterday and making her feel better. She also praised the carers naming, Vikki and Nyasha as being amazing, she said BS was really happy with them and BS felt really comfortable with them. Family said she really appreciated the care and support.
JE wanted me to know that when she met Dawn and Mandy for her care assessment, they were absolutely brilliant and so professional. JE said she felt at ease after they had visited.
Common Suffolk home care questions
What is the difference between home care and a care home in Suffolk?
A care home is a residential facility where your loved one would live full-time alongside other residents. Home care is different. A care worker visits your loved one at home, providing support while they stay in the place they know.
Do you provide Alzheimer's and dementia care at home in Suffolk?
We do. Rather than moving your loved one into a care facility, we bring specialist Alzheimer’s and dementia support to them.
Can you provide elderly care at home in Sudbury and across Suffolk?
From Sudbury town centre to the quieter villages around the Stour Valley, we support older people across Suffolk to live comfortably and confidently at home, on their own terms.
What is respite care, and do you offer it at home in Suffolk?
Respite care gives family carers a well-earned break, knowing their loved one is in safe hands. We provide home-based respite care options across Suffolk, so that your loved one doesn’t have to stay in a respite care home, and they can feel comfortable.
Do you offer personal care at home in Suffolk?
Yes, from help with washing and dressing to grooming and personal hygiene. Our Suffolk care workers approach every visit with patience and respect, making sure your loved one feels comfortable and cared for.
Can Suffolk County Council fund my home care?
Suffolk County Council offers needs assessments that determine eligibility for funded care. We’re experienced in working alongside the council and are happy to help you understand your options before you commit to anything.
How quickly can care start in Sudbury or Suffolk?
We aim to carry out a care needs assessment within 24 hours of your first call. From there, we work with you to get the right support in place without unnecessary delay.
Where is your office located?
You can find us at:
Unit 22, South Suffolk Business Centre, Alexandra Road, Sudbury, CO10 2ZX.
Which areas of Suffolk do you support? Which villages and postcodes?
We proudly support families in Sudbury, Acton, Waldingfield, Long Melford, Cornard, Glemsford, and Lavenham. We also support nearby rural communities.
Key postcodes include CO10, CO11 and IP29. Give us a call if you’re unsure, we’ll tell you straight away.
How can I contact the Suffolk team?
You can reach our friendly team by calling us on 01787 370560 or emailing us at manager.suffolk@foresthomecare.co.uk. We’re here to listen, answer your questions, and help you find the right support for your loved one.
Do you attend any local events?
Yes, we take part in the Dementia Market Place at Trinity Park in Ipswich (held every June). Our office manager, Keeley, is proud to volunteer and connect with the local community at this event.
For our staff in Sudbury
Forest Homecare is very proud of the town we are based in and would like to show our support for local businesses by sharing this offer with our staff for any purchase made with Imarri.
Proof of employment, such as a lanyard, ID badge, uniform, etc., is required.
Location: 2a Market Hill, Sudbury, Suffolk CO10 2EA
Nearby home care across Suffolk
Our Suffolk team is based in Sudbury and knows the local area well, the towns, the villages, and the families who call it home. If you're outside our Suffolk area, one of our nearby branches may be able to help:
Here for Suffolk families with genuine care
At Forest Homecare, our local community means everything. We proudly support Suffolk families with personalised, compassionate care, so your loved one can feel safe, comfortable, and truly at ease.
Even in rural areas, our team is happy to travel and provide the support you need. If you have questions or want to enquire about care options, we’re here and ready to help.
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Suffolk
Unit 22, South Suffolk Business
Centre, Alexandra Road, Sudbury,
CO10 2ZX